Guarantee Plan

For New Residential Buildings

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Make a claim

Obviously, you hope that the acquisition of your new home or your new condo will be problem-free. Despite all your precautions, however, things can go wrong and the contractor may fail to meet their contractual obligations.

In such a case, if the work is covered by the Guarantee Plan, you are entitled to make a claim. The procedure to follow varies, depending on when the problem arises.

READ YOUR CONTRACT

The procedure for making a claim is described in your guarantee contract. Read it carefully, and above all, be sure to comply with the time limits it sets out.