For New Residential Buildings
As mentioned before, you will draw up the list of any work that is still to be completed at the time of the pre-acceptance inspection with the contractor. When you sign this document, you are accepting the building. Therefore, the date on which you sign is very important, because it marks the starting point of a number of time limits.
For a house, claims are related to the following types of coverage:
For a condo, claims are related to the following types of coverage:
|Problems covered by the guarantee||Guarantee period|
|Existing or non-apparent poor workmanship at the time of acceptance||1 year from the acceptance|
|Latent defects||3 years from the acceptance|
|Faulty design, construction, or production, or the unfavourable nature of the ground||5 years from the acceptance|
Claims relating to completion or correction of the work must be sent to your contractor in writing, and a copy sent to the plan manager, within a reasonable amount of time from the date agreed upon with your contractor, at the time of the pre-acceptance inspection, for carrying out this work.
You are facing problems with your house or your condo, and you have discussed the matter with your contractor, but no satisfactory solution has been suggested?
Follow the steps below in order to benefit from the guarantee available after the acceptance of your house or your condo:
Be vigilant! You must comply with the time limits for claims, otherwise the plan manager could reject it.
Send your claim by registered mail so that you can keep the receipt as proof and protect your rights.
If you disagree with a decision made by the plan manager, recourse is available.